Contact & Support
Have questions about our travel essentials? Need help with your order? Our dedicated support team is ready to assist you.
📧 Send us a Message
Fill out the form below and we'll respond within 24 hours.
💬 Live Chat
Get instant help from our support team.
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📞 Phone Support
Switzerland: +41 44 123 4567
Germany: +49 30 1234 5678
Austria: +43 1 123 4567
Mon-Fri: 9:00-18:00 CET
📧 Email Support
General Support: support@urbannomado.ch
Orders & Shipping: orders@urbannomado.ch
Business Inquiries: business@urbannomado.ch
Response time: Within 24 hours
Frequently Asked Questions
Quick answers to common questions about our products and services.
What is your return policy?
We offer a 30-day return policy for all items. Products must be in original condition with packaging.
Do you ship internationally?
We currently ship to Switzerland, Germany, and Austria. Free shipping on orders over CHF 99.
How long is the warranty on tech products?
All electronic products come with a 2-year international warranty covering manufacturing defects.
Can I track my order?
Yes! You'll receive a tracking number via email once your order ships. Track your package anytime.